At Kyla Light, we aim to provide high-quality photography accessories, cameras, and lenses. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.
Returns
- Items may be returned within 7 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- To initiate a return, please contact us at our email with your order details and reason for return.
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed through the original payment method. Since we only accept Cash on Delivery (COD).
- Shipping charges (if any) are non-refundable.
Exchanges
- We only replace items if they are defective or damaged. If you need an exchange for the same item, please reach out to us at our official email.
Contact Us
For questions or to request a return or refund, please email us at [email protected].